Skip to main content

You and Your Family

Protecting Your
Auto and Home

Learn from Andy Napoli how customer
expectations drive everything we do.

When it comes to automobile or homeowners insurance, you have a choice of many companies. How do you pick one with confidence? At The Hartford, we stand ready to serve you with a range of coverage options and the outstanding claims service you should expect.

But another way to consider your insurance company is by looking at the friends we keep. For nearly 30 years, we have provided automobile and homeowners insurance programs to members of AARP, enabling us to develop in-depth knowledge about what's important to these valued customers that we apply every day in serving them. We also have the ability to offer our products and services to customers through their channel of choice – on the phone, online or with an agent.

When you think of insurance the word "innovative" is probably not the first thing that comes to mind. But maybe it should. For example, we are introducing green rebuilding coverage with our new Home Advantage insurance, which will encourage homeowners to use environmentally friendly or more energy-efficient materials when making repairs after a covered loss. Similarly, these policies encourage upgrading to more efficient equipment or appliances should they need to be replaced due to a covered loss. The Hartford also provides discounts for hybrid passenger vehicles and electric vehicles.

The moment of truth between you and your insurance company arrives when you have a claim. At The Hartford, every conversation matters from the moment you report a loss, through the entire life of the claim. Our claims staff goes above and beyond to help in any way to get to the right outcome for our customers. We work diligently to deliver that service, something that distinguishes us from other insurance companies.

The Personal Touch

image

Veronica Centeno says The Hartford gives her customers what they want most from an insurer.

Learn More

Home for a Lifetime

Learn about many ways to make your home more "user friendly" for yourself and your older relatives.

Learn More

What’s Your Disaster Plan?

What are the odds you’ll experience a natural disaster? It may be more likely than you think. As for the type of disaster you should plan for, that depends upon where you live.

Read More