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Our Values

Our Mission
and Our Values

We help our customers create a secure and
prosperous future by anticipating their needs
and providing superior financial solutions.

Customer Focus

We listen to our customers and deliver innovative solutions and extraordinary service. We prize our partnerships and relationships.

Diversity & Inclusion

We attract, reward and retain the best talent, and show respect for all individuals, their ideas and experiences.

Financial Discipline

We create superior shareholder value through profitable growth and responsible risk management.


We do the right thing by holding ourselves to the highest standards of ethical conduct.


 We work together as high-performing teams to achieve functional excellence and superior business results.

Winning Spirit

We are action-oriented and take ownership in the success of our company.

Ethical Behavior

The Hartford emphasizes the importance of employees always doing the right thing through a rigorous, mandatory training program on ethical behavior.

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Diversity & Inclusion

The Hartford strives to be a company where people can succeed because of their differences, not in spite of them.

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Social Responsibility

Learn about The Hartford’s mission to contribute to the community, encourage people to make the most of their abilities, and promote fire safety.

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