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New York Domestic Violence Notice

New York Protection Protocols for Victims of Domestic Violence

New York Insurance Law §2612 domestic violence law provides victims of domestic violence with important protections. Upon delivery of a valid order of protection, the insurer is prohibited (for the duration of the order) from disclosing to the policyholder or other person the address and telephone number of the insured, or of any person or entity providing covered services to the insured. If a child is a covered person, then the right established by this section may be asserted by the child’s parent or guardian. The full text of New York Insurance Law Section 2612 can be found on the New York State Legislature’s website.


The Hartford has adopted procedures to maintain the confidentiality of, and to refrain from disclosing, the information protected by Insurance Law Section 2612. To submit a request to receive communications by alternative means or at alternative locations, or to revoke such a request, please contact Hartford’s Consumer Affairs Unit at the following address:

Postal Address: Consumer Affairs, The Hartford, 200 Hopmeadow Street, B3 W-4, Simsbury, CT 06089

Phone Number: 800-451-6944 

Fax: 860-843-8495

For further information on domestic violence services, you may contact the NYS Domestic and Sexual Violence Hotline by the following:

  • 1-800-942-6906
  • En español: 1-800-942-6908
  • In New York City: 1-800-621-HOPE (4673) or dial 311
  • TTY (deaf, hard of hearing, or speech-impaired): 1-866-604-5350
  • New York State Office for the Prevention of Domestic Violence website