Customer Service: Report a Claim

We want to fulfill our insurance promise to you with fast, flexible service. To report a claim, select one of the options below. We will respond quickly and fairly. Select a convenient way to file a claim or witness report:

By Phone
For immediate assistance with any type of claim, call the 24-hour toll-free hotline: 1-800-243-5860

For claims that involve broken glass or towing only, use the hotline number listed above to file your claim.

Online
Report a claim. Not for broken glass or towing claims.

Claim Status
To check the status of your claim visit our Claim Self Service website. Not for broken glass or towing claims.

Omni Claims Only
Report a Claim to The Hartford's Omni Auto Plan.

Claim Services Centers are located throughout the United States and provide personal attention to your claim. You can start a claim over the phone. A claims adjuster will be assigned immediately. To find the telephone number of the Claim Center nearest you, select a state or region.
Find Your Local Service Center